Description
Basics of marketing analytics: historical vs. forward-looking @ SAS Customer Intelligence
SAS Customer Intelligence Road Show 2009
Bucharest, March 31, 2009
Neil Hayward – Global Customer Intelligence Practice, SAS Institute
Customer Experience Matur...
Customer Experience Maturity Monitor – SAS & Peppers & Rogers SAS Customer Intelligence Road Show 2009 Bucharest, March 31, 2009 Neil Hayward – Global Customer Intelligence Practice, SAS Institute
Dynamic Internet marketin...
Dynamic Internet marketing: real time decisions & customer experience @ SAS Customer Intelligence SAS Customer Intelligence Road Show 2009 Bucharest, March 31, 2009 Neil Hayward – Global Customer Intelligence Practice, SAS Institute
Customer experience: valu...
Customer experience: value drivers & web analytics @ SAS Customer Intelligence SAS Customer Intelligence Road Show 2009 Bucharest, March 31, 2009 Neil Hayward – Global Customer Intelligence Practice, SAS Institute
